Alabama Next Generation Emergency Network - Advances in 9-1-1 Communications
Explore the developments in the Alabama Next Generation Emergency Network, featuring the implementation of a private IP network for delivering 9-1-1 calls and innovative technologies to enhance emergency communication systems. Learn about key initiatives and collaborations within the network, including CallWorx, SOLACOM, Alabama Supercomputer Authority, and more, to improve response times and efficiency in critical situations.
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Presentation Transcript
Alabama Next Generation Emergency Network Alabama Chapter of NENA April 22, 2010
Emergency CallWorx Craig Dollar SolaCom Tony Parrott Alabama Supercomputer Authority - Randy Fulmer Ryan Public Safety Systems Florence City Schools Elmore County 9-1-1 Shelby County 9-1-1
Use a private IP network to deliver 9-1-1 calls. Current project = $1.9million Federal Grant & Local (ECD) Funding Wireless Board + Excess Phase II = ECD match ASA connects ECDs to AREN Alabama Research & Education Network Minimum T1 - 10Mbs where available Provide black box for non-IP ready PSAPs Wireless Board Managing the Grant
Wireless VoIP / CLECs LECs TANDEMs AT&T Centurylink PSAPs Current Network
Wireless ALI / SR LECs VoIP / CLECs AREN TANDEMs IP PSAP Legacy PSAP Step 1 ADD IP
Demo Geography SOLACOM Westchester, IL Selective Routing ALI Database Internet CallWorx Shelby County SOLACOM FCS (here) Synapse Elmore County AREN - IP Network in Alabama Internet Connects the two AREN
Wireless ALI / SR Legacy PSAP Elmore Plant/CML SOLACOM ESRP Chicago AREN Internet ANGEN Proof of Concept IP PSAP Shelby Emergency CallWorx
Todays Demo Wireless ALI / SR SOLACOM ESRP Chicago Elmore AREN Internet FSC Shelby CallWorx Remote Position SOLACOM Remote Position
Actual 9-1-1 network will not use the Internet Nice to know we could as a last resort Done to save $ and time Calls generated today are tricked We have to get them into the test network CallWorx position is via server at Shelby Guardian position is via server in Chicago Conduct several call path / failure scenarios
9-1-1 Call to Elmore County Black Box converts IP to CAMA for Synapse Call Taker determines problem is in Florence How do we handle cross LATA today? Black Box converts to IP for AREN ROUTER sends call to Florence 9-1-1 Call rings at Florence Callworx
9-1-1 Call to Shelby County via IP Call Taker determines problem is in Florence Direct IP connection to AREN from CallWorx CallWorx knows to transfer via IP to extension Simulates primary PSAP with secondary Shelby Transfers call to Florence - CallWorx Cross LATA again Could just as easily transfer to Elmore / Legacy
9-1-1 Call to Florence Guardian Call Taker transfers to Florence CallWorx CallWorx decides it is really Elmore s Call Caller is transferred to Elmore Could just as easily be transferred again
9-1-1 Call to Guardian Call Taker determines this is a wide area event Dam break, explosion, nuclear issue, etc Does a Transfer to CallWorx & Elmore Could be any number of locations
Guardian has a network issue 9-1-1 Call for Guardian is made ROUTER detects IP network issue Call is routed to CallWorx (Guardian specified CallWorx as their backup)
Call routed automatically ASC initiates a ticket on the IP connection
VoIP / CLECs ALI ESRP LECs IP 9-1-1 Network ASA - AREN TANDEMs Wireless ALI ESRP Legacy PSAP IP PSAP 100+ ANGEN Next Step
