HCI Iconic Book: Don Norman on Everyday Design Challenges
Dive into the insightful world of human-computer interaction through Don Norman's iconic book, exploring why everyday things are difficult to use and the principles behind good design. From Norman Doors to the paradox of technology, uncover the psychology and challenges of designing user-friendly interfaces. Discover the essence of affordance, errors, and design in this engaging exploration of design norms and user-centered approaches.
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Presentation Transcript
HCI Iconic Book Don Norman Worked for industry (Apple) Professor First published in 1988 Does not focus on computer interfaces Coined: user-centered design Goal: Motivate us to not accept bad design Put forth design principles for good design
Why are everyday things so hard to use? Doors Design Telephones Multiple function buttons VCRs and Dishwashers Features Thermostats Mental models
Contents The Psychopathology of Everyday Things How does a thermostat work? The Psychology of Everyday Actions What would assume if all your gauges in your car went out? Knowledge in the Head and in the World Typist and keyboards Knowing What to Do Affordance To Err Is Human Will happen, who gets the blame The Design Challenge
Design of Everyday Things Affordance, Errors, and Design
Paradox of Technology Technology enables more However it makes good design harder Watch example Adding a feature makes interface design harder
Paradox of Technology Technology enables more However it makes good design harder Phone example Adding a feature makes interface design harder
Good Design Visibility Can I see it? Feedback What is it doing? Affordance How do I use it? Conceptual Model How do I think it works? Constraints What can/can t I do?
Visibility State of system Possible actions
Feedback What is currently going on What action has been performed
Affordance What people perceive is possible
Conceptual Model How do I think it works?
Information World Head
Errors Users will make errors Make it easy to recover
Natural Mappings http://www.usabilitypost.com/2010/11/17/the-design-of- everyday-things/ http://www.ted.com/talks/don_norman_on_design_and_emotio n?language=en
