Innovate EGI Service Offering for Research Needs
"Explore how the EGI Foundation, partially funded by the European Commission, collaborates with service providers to enhance its research-enabling services. Strategic goals, including evolving service offerings, engaging with technology providers, and identifying emerging services to support the ERA, are highlighted. Discover the ongoing efforts to innovate and expand EGI's services to meet the evolving needs of researchers."
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Presentation Transcript
EGI: Advanced Computing for Research www.egi.eu @EGI_eInfra Innovate the EGI service offer Diego Scardaci EGI Foundation - Technical Solution Team Lead The work of the EGI Foundation is partly funded by the European Commission under H2020 Framework Programme
Strategic Goals for 2024 - SG2 2: Evolve the service offering to meet the needs of researchers Focus on innovation and harmonisation of services by working with user communities and with peer e-infrastructure organisations towards reliable research-enabling services www.egi.eu @EGI_eInfra 2 04/11/2020
SG2: Evolve the service offering to meet the needs of researchers The following sub-objectives directly refer to an extension of the EGI service offer O2.1 Maintain a service strategy Major changes to existing services New services O2.2 Engage key technology and service providers that are needed to support and expand the EGI service offer O2.3 Engage and consult with research communities to identify, prioritise, develop and deliver new functionalities in the EGI Federation offering O2.4 Attract innovation funding and implement the service strategy www.egi.eu @EGI_eInfra 3 04/11/2020
Goal for todays two sessions Lay the groundwork, identify opportunities Collect ideas for the kind of services EGI could add More brainstorming than detailed implementation Get an overview of the relevant management systems Goal: save time when reading the detailed documentation Discuss the onboarding process itself Feedback from trying it out www.egi.eu @EGI_eInfra 4 04/11/2020
How EGI and Service Providers can collaborate? Mutual benefits for EGI and Service Providers www.egi.eu @EGI_eInfra 5 04/11/2020
Identify emerging services to support the ERA How EGI is actively working to extend its offer with innovative service Continue analysis of user requirements to identify the areas of more interest Identify GAPs in its offer Identify emerging technologies to be further investigate (AI/ML, Edge, ... ) Map the output of this analysis with existing/emerging services in the European landscape from partners of the federation from external partners from SMEs/Industry www.egi.eu @EGI_eInfra 6 04/11/2020
How can service providers benefit from EGI? Increase the usage of your services through EGI EGI as a mean to advertise your services towards large/international collaborations participation to relevant (European) projects EGI as a mean to deliver better services leverage EGI federation services o integration with core services (AAI, monitoring, accounting, helpdesk, etc.) improve the operation of your service o instruments to operate them in a professional manner (EGI ITSM - ISO 20K compliant) o SLA & OLA, information security mgmt, change mgmt, problem mgmt, etc. keep your service at the edge of the technology o continual improvement to innovate your service www.egi.eu @EGI_eInfra 7 04/11/2020
Onboard your service in EGI Enrich the EGI service offer with services from the community www.egi.eu @EGI_eInfra 8 04/11/2020
How you can onboard your services in EGI The SPM process and the SDTP The Service Portfolio Management (SPM) process of the EGI SMS uses the Service Design Transition Package (SDTP) to: Propose new services Manage services during their whole life-cycle A new service can be proposed creating a new SDTP Initially in discovery phase Other phases: planned, alpha, beta, production, retired A certain number of information should be provided to enter in each phase Different requirements per phase More details will be provided in the next presentation www.egi.eu @EGI_eInfra 9 04/11/2020
When the onboarding is completed... The service is added to the EGI service portfolio It becomes publicly accessible when it reaches the beta phase It will be published into the EGI web-site, the EGI Marketplace and EOSC Portal & Marketplace The service will be offered with an EGI brand An SLA between users and EGI will be defined An OLA between EGI and the service provider(s) will be defined The services will be managed according to the processes of the EGI ITSM www.egi.eu @EGI_eInfra 10 04/11/2020
Creating a new catalogue of EGI external/community services Proposal for discussion www.egi.eu @EGI_eInfra 11 04/11/2020
A new catalogue of EGI external/community services Target: tools/services that can provide added value on top of the current federation offer additional capabilities Lightweight integration with EGI Providers will preserve the branding Direct interactions with the customers Weaker requirements to satisfy o but quality should be guaranteed EGI will actively promote these services within its user communities www.egi.eu @EGI_eInfra 12 04/11/2020
Discussion on the catalogue of EGI external/community services Is this interesting for you? Do you prefer the standard onboarding of this new way? What kind of requirements a SP should satisfy? Integration with EGI federation services? Quality? Helpdesk? www.egi.eu @EGI_eInfra 13 04/11/2020
EGI: Advanced Computing for Research www.egi.eu @EGI_eInfra Questions? The work of the EGI Foundation is partly funded by the European Commission under H2020 Framework Programme
