Public Opinion Household Survey on Corruption in Armenia 2020
This survey conducted in Armenia aimed to study public perceptions of corruption, personal experiences with corruption, anti-corruption activities, and government trust. Data was collected through face-to-face interviews from October to November 2019, focusing on residents aged 18 and older. The research methodology, current situation, and public engagement activities were key components of the study.
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PUBLIC OPINION HOUSEHOLD SURVEY ON CORRUPTION IN ARMENIA CRRC ARMENIA CRRC ARMENIA 21 February, 2020 Yerevan, Armenia
CONTENT PERCEPTION OF THE CURRENT SITUATION OF ARMENIA PERCEPTION OF THE EXPANSION AND TRENDS OF CORRUPTION PERSONAL EXPERIENCE AND BEHAVIOR WHILE FACING INSTANCES OF CORRUPTION ANTI-CORRUPTION ACTIVITIES UNDERTAKEN BY STATE INSTITUTIONS AND PUBLIC ORGANIZATIONS: AWARENESS AND TRUST PERCEPTION OF GOVERNMENT ANTI-CORRUPTION ACTIVITIES DEMOGRAPHICS
RESEARCH METHODOLOGY The aim of the research was to study: The perceptions of the Armenian population regarding corruption and the general situation of Armenia Personal experience facing instances of corruption; Public and personal behavior towards corruption; Awareness and assessment of anti-corruption initiatives in the country; The sources of information covering cases of corruption. The objective of the project: Inform the government, civic society, private sector and international organizations about public perceptions regarding corruption in order to improve public administration and the development of anti-corruption policies and programs. Timeframe and method of the survey: Data was collected though face to face interviews from October to November 2019. Sampling: RA residents 18 years old and older (95% confidence interval 2.5% margin of error) Note: Weighted data are presented, generally % of total.
THE CURRENT SITUATION OF ARMENIA PERCEPTION OF
54% are interested in matters of politics and government How interested are you in matters of politics and government? (closed-ended question, % of total, N=1500) 35.6 24.1 22.1 18.2 Very interested Somewhat interested Not too interested Not at all interested
Self-estimation of public activities within the past year and a half How would you rate your engagement in the following activities within the past year and a half? (closed-ended question, % of total, N=1500) Discussion with acquaintances about the events taking place in the country 17 25 24 13 22 Discussion with acquaintances about the events taking place in your community 13 26 20 15 26 Participation in public marches and demonstrations 8 12 12 14 55 Active promotion on certain topics in social networks 4 6 11 12 66 Participation in any initiative aimed at solving your community's problems 3 6 8 13 70 Participation in a discussion about your community or country issues 3 4 9 14 70 Monitoring of budget spending 3 5 10 11 72 Meeting with your community leader or council member 3 5 9 11 72 Attending meetings organized by your community or municipality 2 5 9 12 72 Signing a petition 2 5 8 13 71 Requests to government agencies for information 2 5 7 12 74 Participation in meetings organized by NGOs 2 3 7 11 77 Participation in the condominium general meeting 2 3 5 9 82 Participation in discussions organized by political parties 1 3 7 11 78 Participation in community council meetings 1 2 8 10 79 Very active Rather active Neither active , nor passive Rather passive Very passive
Economic issues are the most frequently mentioned problems facing Armenia, 2019 What are the most serious problems facing Armenia today? 2019 (up to 3 answers, % of total responses, N=1500, 3 answers received on average per respondent) Unemployment 25.9 Poverty 14.0 Low income/salaries 12.6 In the social field 10.8 Emigration 5.9 5.7 Corruption Conflict / dispute over Nagorno Karabakh 5.3 Social injustice 4.1 Internal political problem 2.8 Inflation/ High prices 2.8 Poor infrastructure 2.7 Foreign policy issues 2.0 Legal system 1.7 Economy 1.3 Other 1.2 Reckless exploitation of natural resources 0.5 Defense (army) 0.4 Level of crimes 0.3 Lack of foreign investment 0.1
Economic issues were the most frequently mentioned problems facing Armenia, 2010 What are the most serious problems facing Armenia today? 2010 (up to 3 answers, % of total responses, N=1528 for 2010, 2.5 answers received on average per respondent) Unemployment 27.2 Inflation/ High prices 17.1 Poverty 13.3 Overall economic issues 8.7 Low income/salaries 6.8 5.2 Corruption Emigration 3.6 Other 3.2 Conflict / dispute over Nagorno Karabakh 2.8 Poor healthcare system 2.4 Pension system 2.4 Education 2.0 Poor infrastructure 2.0 Political instability 1.6 Relationships with the neighbouring countries 1.2 Conflicts between the Government and Opposition 0.4 Level of crimes 0.2
Lack of staff appointments is the most frequently mentioned public administration issue What are the issues facing current public administration in Armenia? (up to 3 answers, % of total answers, N=1500, 2.4 answers received on average per respondent) Lack of staff appointments 26.4 Pressure from former authorities and sabotage of former staff 14.4 Lack of public management experience 14.0 Incomplete implementation of the law 12.4 Unclear development perspective 11.2 Incomplete legislation 7.3 External pressures (due to geopolitical situation) 6.8 The weak link between the government and the people 6.4 There are no issues 0.6 Other 0.5
the EXPANSION and TRENDS of CORRUPTION PERCEPTION of
65% believe that corruption is a serious problem in Armenia How serious of a problem is corruption in Armenia? (closed-ended question, % of total, N=1500 for 2019, N=1528 for 2010) 36.5 Very serious 59.8 28.3 Somewhat serious 21.7 25.3 Not too serious 13.4 2019 3.9 Not at all serious 1.8 2010 3.1 Corruption does not exist 0.0 2.9 3.3 Don t know
81% living in Yerevan and 54% living in rural areas believe that corruption is a serious problem in Armenia The perceived severity of corruption as a problem per settlement type (%) Yerevan (N=478) 47.0 33.7 16.6 2.3 0.4 Other urban (N=460) 37.3 30.6 25.4 3.2 3.6 Rural (N=563) 29.8 24.1 34.6 6.3 5.3 Very serious Somewhat serious Not too serious Not at all serious Corruption does not exist
Respondents are generally able to recognize corruption Which of the following do you believe reflects corruption? (closed-ended question, % of total, N=1500) Yes No 96 4 Paying the judge to make the verdict you want 94 6 Offer money to the traffic police for not recording a violation 89 11 Using contacts / acquaintances to free your only son from the army 86 14 Using official dating to keep friend's business from unnecessary tax inspection interference 85 15 Leaving part of the sum of the contract concluded with public procurement to the official supporting the transaction 75 25 Official's petition for hiring a relative 68 32 Pre-election donations made by businessmen to parties 62 38 Giving government officials regular bonuses 58 42 The use of a service car by a government official to take children to school 56 44 Leaving money for pensions and / or benefits to the distributing officer 40 60 Resolving the issue of food for members of an electoral commission by a party on election day 39 61 Giving the doctor a gift as a thank you for your attentive attitude 39 61 Conducting pre-election meetings in the village / municipality building 33 67 Charitable contributions made by businessmen to state funds 27 73 Bank seizure of property pledged by the bank in case of default 22 78 Give gifts or flowers to the teacher on March 8 (by the student or his parent) 16 84 Extracting a flower or fruit from a neighbor's garden without its permission
81% believe that corruption is evil and must be eliminated/neutralized Which of the following statements do you most agree with? (closed-ended question, % of total, N=1500) Corruption is evil and it must be eliminated / neutralized 81.4 Corruption is a natural / inevitable phenomenon and should be accepted 9.5 Corruption reduces bureaucratic protraction and facilitates the resolution of issues 4.9 Without corruption, the governance system cannot work effectively .8 Corruption promotes business activity .8 Other .2 I don't know 2.4
Opinions regarding corruption by level of interest in politics and governance (crosstab, %) Very Somewhat interested (N=534) Not too interested (N=362) Not at all interested (N=331) Opinions Interest interested (N=273) Corruption is evil and it must be eliminated / neutralized 84.4 83.7 83.1 82.2 Corruption is a natural / inevitable phenomenon and should be accepted 7.7 8.7 10.6 12.1 Corruption reduces bureaucratic protraction and facilitates the resolution of issues 6.8 5.8 3.1 4.5 Corruption promotes business activity 1 0.5 1.6 0.3 Without corruption, the governance system cannot work effectively 0 1 1.4 0.7 Other 0 0.1 0.3 0.2
38% believe that the impact of corruption on them and their surroundings/community is big In your opinion, how big is the impact of corruption on you and your surroundings / community? (closed-ended question, % of total, N=1500) Very big 11.0 Rather big 26.6 Rather small 25.1 It is insignificant 25.1 Corruption does not exist 4.7 Don t know 7.5 Refuse to answer 0.1
Perceived impact of corruption by settlement type (%) Yerevan (N=478) 16.6 36.0 21.6 24.6 1.2 Other urban (N=460) 12.3 30.5 26.4 25.4 5.5 Rural (N=563) 7.7 21.3 32.3 30.6 8.1 Very big Rather big Rather small It is insignificant Corruption does not exist
The perception of corruption in Armenia under the previous political administration versus under the current government In your opinion, how widespread was corruption in Armenia under the previous political authorities? (administration) how widespread is corruption in today s Armenia? (closed-ended question, % of total, N=1500) 4.4 4.4 Widespread in all spheres Widespread in all spheres 83.7 83.7 36.0 36.0 Common in some areas Common in some areas 11.5 11.5 46.5 46.5 Spread a little Spread a little 1.6 1.6 7.5 7.5 Today's authorities Today's authorities No corruption at all No corruption at all .4 .4 Previous authorities Previous authorities 5.3 5.3 Don t know Don t know 2.5 2.5 .2 .2 Refuse to answer Refuse to answer .3 .3
The perceived level of involvement of different institutions in corruption (closed-ended question, % of total per separate institutions, N=1500) Judges and courts 12 37 22 9 1 20 Corrupt to a great extent Mass Media 12 32 20 16 1 19 Corrupt to some extent The Prosecutor General s Office 8 35 23 10 1 24 Parties 6 33 20 10 1 31 Corrupt to a very limited extent Other religious organizations 19 18 10 11 2 40 Not corrupt at all Business companies 7 29 18 10 2 35 Investigation and law enforcement agencies 5 30 24 12 2 27 I am not aware about this institution Governmental subordinate Bodies 4 29 26 15 1 25 Don't know/difficult to answer Subordinate bodies to the Prime Minister 4 27 27 21 1 20 Territorial Governance Bodies 4 26 28 14 1 27 Local self-government bodies 3 27 27 21 1 20 Armenian Apostolic church 11 18 13 36 0 21 Non-Governmental Organizations (NGOs) 3 22 15 19 2 39 President of the Parliament, staff, MPs 4 19 20 28 1 28 The Office of the Prime Minister, Ministries 3 17 20 38 1 20 International organizations operating in RA 3 17 14 20 3 43 Central Electoral Commission 2 17 20 26 1 33 Audit chamber 2 17 16 13 11 42 RA President, President's Staff 1 9 11 57 1 21 Ombudsman (Human Rights Defender) 1 9 15 36 7 32 The Prime Minister 2 4 6 75 1 12
The perceived level of involvement of different sectors and services in corruption (closed-ended question, % of total per separate sectors and services, N=1500) Healthcare 18 44 20 12 0 5 Medical and social expertise services 11 33 16 12 4 24 Traffic police 6 36 24 20 0 13 Tax service 6 34 17 12 2 28 Social security services 8 32 21 20 1 18 Media services 11 28 20 16 1 24 Penitentiary institutions 10 28 14 6 3 38 Education 7 29 25 25 0 13 Customs authorities 6 30 17 12 2 32 Judicial Acts Enforcement Service (JACES) 7 27 14 10 4 38 Defense (army) 5 27 20 31 1 16 Notary services 5 24 17 18 2 34 Real Estate Registration (Cadastre) services 3 24 17 17 2 36 Corrupt to a great extent Natural Resource Management 6 20 14 16 3 42 Corrupt to some extent Licenses/certificates/permits issuing services 3 21 16 9 5 45 Corrupt to a very limited extent Public Procurement services 3 21 12 11 5 48 Not corrupt at all State Register 3 20 16 12 5 44 I am not aware about this institution Community services 2 14 14 46 1 23 Don't know/difficult to answer Utilities 1 11 12 63 1 12
1 1st st most corrupt sector/service most corrupt sector/service 2 2nd nd most corrupt sector/service most corrupt sector/service 3 3rd rd most corrupt sector/service most corrupt sector/service 12.3 Traffic police 17.6 Healthcare Healthcare 39.7 Healthcare 11.2 Traffic police Traffic police 7.5 13.4 Social security services 10.1 Judicial Acts Enforcement Service 6.1 Education 9.6 Customs authorities 8.7 Social security services 5.5 Social security services 8.1 Education 7.2 There is no corrupted sphere 5.1 Judicial Acts Enforcement 6.6 Education 4.8 Judicial Acts Enforcement 6.9 Customs authorities 6.3 Tax service 4.8 Tax service 6.2 Medical and social expertise 6.3 Defence (army) 4.7 Penitentiary institutions 6.1 Tax service 5.4 Penitentiary institutions 4.5 Defence (army) 6.1 Defence (army) 5.0 Media services 4.2 There is no corrupted sphere 5.5 Penitentiary institutions 4.6 Customs authorities 3.8 Media services 4.1 There is no corrupted sphere 3.7 Medical and social expertise services 2.2 Medical and social expertise 3.5 Media services 3.1 Real Estate Registration (Cadastre) 1.7 Real Estate Registration 2.9 Notary services 3.0 Natural Resource Management 1.3 State Register 2.5 State Register 2.3 Public Procurement services 0.9 Licenses/certificates/permits 1.7 Natural Resource Management 1.6 Notary services 0.8 Natural Resource 1.5 Public Procurement services 1.4 Community services 0.8 Utilities 1.1 Real Estate Registration 1.3 Licenses/certificates/permits issuing 0.6 Notary services 0.8 Community services 0.3 State Register 0.5 Community services 0.8 Licenses/certificates/permits 0.2 Utilities 0.4 ( , % , N=1500) Public Procurement services 0.8 Utilities 0.1
Most common types of corruption: Today versus two years ago In your opinion, which were/are the most common forms of corruption now and two years ago? (up to 3 answers, % of total answers, N=1500 for current situation 1.4 answers received on average per respondent, for two years ago 2.9 answers received on average per respondent) 42.0 Protectionism 19.6 19.3 Unjustified budget expenses / appropriations 23.5 11.6 Fusion of business and politics 15.9 Present 11.1 Rollovers during public procurement 7.6 Two years ago 9.2 Adoption of laws / decisions serving personal and close group interests 14.5 5.5 Abuse of administrative resources during elections 18.8 1.3 Other 0.1
The perception of state official involvement in corruption in 2010 versus 2019 In your opinion, where is corruption most widespread? Among officials, is it at the executive, middle or lower level? (closed-ended question, % of total, N=1500 2019, N=1528 2010) 43.0 Among middle-level officials 25.6 2019 2010 26.0 Among low-level officials 5.6 15.7 Among top Officials 49.2 9.1 Don't know/Refuse to answer 6.5 4.9 The level of corruption is the same at all levels 13.1 1.3 Corruption does not exist 0.0
The change in the amount of bribes required/ expected by public officials and the frequency of bribes required/expected by public officials after April-May 2018 The change in the number of cases of nepotism and other forms of corruption by public officials after April-May 2018 (closed-ended question, % of total, N=1500 (closed-ended question, % of total, N=1500 30.8 Decreased significantly 28.1 Decreased significantly 33.4 Decreased somewhat 51.4 51.6 Decreased somewhat Stayed the same as last year 57.5 9.4 13.3 Stayed the same as last year Increased somewhat 1.8 7.6 Increased significantly .6 3.0 Amount of bribes Increased somewhat 1.1 Don t know 8.6 Frequency of bribes 1.3 Increased significantly Refuse to answer .1 .3
Citizens take more initiative in corruption related cases In your opinion, which of the following is the most common case of corruption among public officials today? (closed-ended question, % of total, N=1500 2019, N=1528 2010) 30.8 It is already known in advance who and what / how it should be, it is not discussed (this is the setting) 35.0 30.7 2019 Citizens who communicate with public officials initiate it themselves 21.0 2010 17.1 State official initiates / hints / requests 34.3 6.2 There are no cases of corruption 0.0 0.3 Other 1.7 15.0 Difficult to answer/Refuse to answer 8.1
The most frequently mentioned motivation for corrupt practices is to get preferential treatment/privileges Now I will read some possible motivations for corrupt practices. In your opinion, which of the following are the main motivations for corrupt practices? (up to 3 answers, % of total responses, N=1500, 2.7 answers received on average per respondent) To get preferential treatment/privileges 26.7 There is no other legal way to get things done 16.1 To avoid larger payments under the law 14.4 To avoid punishment/sanctions, other responsibilities 12.4 To avoid higher official payments 10.4 To have alternative source of income /keep a family 8.5 To be treated (served) appropriately 7.0 Superior (s) require payments from subordinates 3.6 Other 0.6 Habits/mentality 0.3
Failure to follow laws by the public is the most frequently mentioned option contributing to the spread of corruption Which of the following factors contributes to the spread of corruption? (up to 3 answers, % of total responses, N=1500, 2.7 answers received on average per respondent) Failure to follow laws by the public 16.8 The imperfection of laws 14.2 Economic difficult sitation, poverty 12.3 Failure to enforce or weaken enforcement of laws by the state 10.8 Non-professional work of state, community bodies 10.0 Socio-economic inequality 9.6 Lack of public control 7.0 National traditions and tolerance 5.7 The imperfection of the judicial system 5.2 The desire to possess virtues, power levers, and other resources at all costs 4.3 Lack of accountability of state bodies and officials 3.2 Other 0.8
44% think that it is possible to completely eliminate corruption in Armenia To what extent is it possible to reduce corruption in Armenia? (closed-ended question, % of total, N=1500) Can be completely eliminated 43.8 It possible to reduce significantly 36.8 It can be reduced only partially 12.0 Can not be reduced at all 4.7 Don't know 2.7
Personal Experience and Behavior while Facing Instances of Corruption
How would you react if you were asked to give a bribe? Would you give the bribe or would you not give it? How would you react if you were offered to take a bribe? Would you take it or would you not take it? (closed question-ended, % of total, N=1500) (closed-ended question, % of total, N=1500) I would not take it 76.0 I would not give it 63.8 I would not take it and I would report it to the appropriate body I may pay depending on the situation and the amount required 7.9 17.1 I could take it depending on the situation and the size of the bribe I wouldn't give it and I would report it to the appropriate body 6.9 7.4 I would take it 4.4 I would give it 6.8 I would take it but I would report it to the appropriate body I would, but I would report it to the appropriate body 0.4 0.7 Other 0.3 Other 0.2 Don't know 3.8 Don't know 3.7 Refuse to answer 0.3 Refuse to answer 0.3
Respondents attitude towards taking and giving a bribe, 2019 I would give it I would not give it 9% 3% I would take it Corruption potential Corruption supporters 15% 73% I would not take it Corruption supporters Anti-corruption potential Respondents attitude towards taking and giving a bribe, 2010 I would give it I would not give it 19% 4% I would take it Corruption potential Corruption supporters 41% 36% I would not take it Corruption supporters Anti-corruption potential
Anti-corruption potential by age group (share of those who will not give or take bribes, %, without difficult to answer and refuse to answer options) 18-22 years old (N=86) 75 23-30 years old (N=240) 71 31-40 years old (N=325) 71 41-50 years old (N=204) 63 51-60 years old (N=237) 68 61-70 years old (N=240) 79 71 and older (N=168) 81
Few respondents were asked to pay a bribe while interacting with different services If contacted, have you or anyone from your household been asked to pay bribe? (closed-ended question, yes answers, % of total among those who contacted the institutions/services) Healthcare 7.6 Notary services 5.9 Traffic police 5.5 Compulsory Enforcement Service 4.2 Registration of legal entities 3.3 3.1 2.9 2.8 2.5 2.3 Medical-social expertise services Military service Tax service Customs authorities Education Social security services 1.2 1.1 1.0 0.6 0.4 0.3 Utilities Business sphere Community services Communication Visa services
While contacting public officials after April-May 2018, how often did the following happen to you personally? (closed-ended question, % of total per contact type, N=1500) You have found that officials make appointments through connections or for money 1 6 7 54 32 2 The officials did not directly demand, but rather hinted a request for money, gift, or a favor 1 3 8 49 39 1 The officials directly demanded cash, gift, or a favor 2 5 54 38 1 You use personal connections to get preferential treatment 1 8 61 29 1 You gave cash to the official 1 6 63 30 1 Officials required you to do a favor for themselves or their friends 1 3 57 38 Rollovers were demanded or expected in return for winning a public tender/procurement 1 44 53 1 Always Quite often Rarely Never I have never been contacting personally I don't know
Attitudes and Behavior Which of these actions that I have just mentioned have you already taken in the past to help combat corruption? In your opinion, what can you personally do to reduce corruption in Armenia? (up to 3 answers, % of total answers, N=1500, 1.5 answers received in average per respondent) (up to 3 answers, % of total answers, N=1500, 1.2 answers received in average per respondent) Abstain from paying bribes for public services 37.6 Abstained from paying bribes for public services 38.2 Refuse to make favors to officials or to their relatives 12.1 I did nothing 35.4 Talk to my relatives and friends about the inappropriateness of corruption 7.5 Talked to my relatives and friends about inappropriateness of corruption 7.7 Elect honest parties or MPs 6.9 Refused to make favors to officials or to their relatives 7.6 Report through public agency hotlines 6.4 Elected honest parties or MPs 5.4 Report (declare) it to the relevant authorities 6.0 1.3 Boycotted corrupt businesses Participate in and support the dissemination of anti- corruption knowledge and educational campaigns 3.6 Participated in and supported the dissemination of anti-corruption knowledge and 1.3 Boycott corrupt businesses 2.4 Participated in signing petitions / events / demonstrations 0.9 Participate in petitions / events / demonstrations 1.4 Reported (declared) it to the relevant authorities 0.8 Advertise on TV or social media 0.8 Reported through public agency hotlines 0.7 Other 0.8 Other 0.5 There is nothing I can do 14.6 Advertised on TV or social media 0.1
42% will not report corruption among officials to any organization To whom or to which organization would you apply/refer to in order to report corruption among officials? (multiple response, % of total answers, N=1500) I will not apply/none of them 42 To the police 19.3 To the Prime Minister of the RA To the Office of the Human Rights Defender To the minister of the sector or the head of the body To the superior of this official 10.9 4.9 4.0 3.5 2.8 2.0 1.9 1.7 1.2 1.3 .6 .5 .5 .5 .5 .3 .3 .2 .2 .2 .2 .9 To the court To the prosecutor's office To media reporting on corruption cases Hot-line National Security Service The State Supervision Service of the RA To anti-corruption NGOs To the Ethics Committee / Corruption Prevention Committee of Anticorruption Policy Council To the President of RA To the Special Investigative Service To the Audit Chamber To those responsible for ethics in this body To representatives of the party you support in the National To the MP for your area www.azdararir.am To international organizations Other
75% agreed that the reason for not reporting corruption is because it is discouraged, criticized or considered whistle-blowing by society Please tell me if you personally consider this a reason for not reporting corruption to the relevant authorities. (multiple response, the share of yes answers per each option, without I don t know , Refuse to answer options, N=1500) Reporting corruption in our society is discouraged, criticized, or considered whistle- blowing 74.6 Those who report corruption will be punished through dismissal or held liable in other ways for "false" betrayal 58.3 Not familiar with the reporting process 52.4 It is difficult and time-consuming to report 48.2 No actions will be taken even if corruption is reported 43.8 It is not worth reporting corruption if I am not personally hurt by it 42.4 Accept corruption as a fact of life, since participants in corruption take this step mainly because of economic need 33.1
45% felt fully protected when reporting an incident of corruption Howprotected have you felt when reporting an incident of corruption? (closed-ended question, % of total, N=22) Fully protected 44.6 Rather protected 16.9 Rather not protected 9.4 Not at all protected 29.1
Anti-corruption activities undertaken by state institutions and public organizations: Awareness and Trust
The Police and the National Security Service are the most popular agencies fighting corruption Please indicate the public agencies / institutions fighting corruption in Armenia that you know (multiple response, % of total answers, N=1500, 0.7 answer received on average per respondent) Police 35.4 National Security Service 35.1 Prosecutor's Office 6.6 Special Investigation Service 5.5 State Supervision Service 5.2 Bodies of Justice (court) 3.1 Anticorruption Policy Council 2.2 Investigation Committee 2.1 Prime Minister 1.4 Ethics Committee / Corruption Prevention Committee 1.1 Audit Chamber of the RA 0.1 Other 2.4
The National Security Service was perceived as the most effective state entity fighting corruption In your opinion, how effective are these public/state anti-corruption bodies in Armenia? (closed question, % of total, N=1500 National Security Service 22 52 21 5 1 Special Investigation Service 12 49 27 7 5 Investigation Committee 8 46 31 9 5 Police 7 47 36 9 Bodies of Justice (court) 6 35 40 17 2 State Supervision Service 6 40 28 9 17 Prosecutor's Office 4 41 39 16 1 Ethics Committee / Corruption Prevention Committee 3 21 19 8 50 Anticorruption Policy Council 3 21 16 5 55 Audit chamber of the RA 3 30 26 10 31 Very effective Rather effective Rather ineffective Not effective at all I haven't heard about the institution/ I'm not aware
State was the most frequently mentioned institution who can finance the fight against corruption in Armenia In your opinion, who can finance the fight against corruption in Armenia? (up to 3 answers, % of total answers, N=1500, 1 answer received ion average per respondent) State 49.4 International / foreign organizations 9.0 Businessmen 8.6 Citizens with voluntary donations 7.1 The diaspora 4.1 Other 1.0 There is no need to finance the fight against corruption 20.9
94.3% are not aware of public organizations and 61% are not aware of state entities involved in anti-corruption in Armenia Do you know any state entity and/or public organization (NGO) involved in anti-corruption in Armenia? (closed question, % of total, N=1500) Public Organizations 94.3 5.7 State Entities 60.7 39.3 No Yes
The Helsinki Citizens Assembly Vanadzor office is the most popular NGO with anti-corruption missions in Armenia Please indicate the non-governmental organizations with anti-corruption missions in Armenia that you are familiar with (multiple response, a do-not read out question, % of total answers, N=85) Helsinki Citizens' Assembly Vanadzor office 38.2 Union of Informed Citizens 14.9 Transparency International Anticorruption Center 11.9 Hetq Investigative Journalists 8.4 Asbarez Journalists' Club 5.9 Coalition of Anti-Corruption NGOs 2.2 Freedom of Information Center 1.4 Armenian Lawyers Association 0.8 Other 16.3
30% think that NGOs are effective in fighting corruption How effective have NGOs been in fighting corruption? (closed-ended question, % of total, N=1500) Very effective 6.0 Rather effective 23.4 Rather ineffective 20.5 Not effective at all 10.4 Don't know 39.6 Refuse to answer .1
Only 56% will seek help in case of becoming a victim of corruption If you ever become a victim of corruption, will you seek help? If you ever will become a victim of corruption, to whom will you apply first? (multiple response, % of total answers, N=1500) 10.6 76.3 State bodies 32.8 56.2 Media 3.6 Anticorruption NGO 3.0 To any other NGO 0.4 All 8.3 Other 3.5 Yes No Don't know Don't know 4.9
Which of the following types of anti-corruption assistance would you like to get? (multiple response, % of total response, N=1500, 1.3 answer received on average per respondent) Information on citizens rights and responsibilities regarding corruption 25.0 Free legal advice on filing a corruption complaint, collecting information, and evidence/ documentation 15.1 Information on the institutions that one can appeal/complain to in cases of corrupt behavior by public officials 14.2 Information on anti-corruption legislation and policies 10.2 Information on the process of punishing corrupt public officials and/or reclaiming confiscated property 9.0 Information regarding hotlines of public bodies 8.3 Anti-corruption educational programs and outreach activities 7.1 Free representation in law enforcement and court/lawyer service 6.1 Coverage of corruption cases related to you 5.0 Other 0.1
PERCEPTION OF THE GOVERNMENTS ANTI- CORRUPTION ACTIVITIES
35.8% mentioned government/ruling political power is responsible for the fight against corruption in Armenia In your opinion, who is responsible for the fight against corruption in Armenia? (Multiple response, % of total answers, N=1500, 1.1 answers received on average per respondent) Government / Ruling Political Power 35.8 All 29.6 Citizens 13.8 All political forces represented in the National Assembly 9.7 Anti-Corruption Bodies / Institutions 8.3 Other 2.8
56% are aware of various government agency hotlines. Awareness of other actions/projects implemented by the government is low Please tell me, are you aware of the following actions /projects implemented by the government? (closed-ended question, the share of yes answers per each action/project, without refuse to answer option, N=1500) Hotlines of various government agencies 56.1 Draft Anticorruption Strategy Implementation Action Plan for 2019-2022 16.3 The initiative to reveal the real owners of companies 13.8 The Open Government Partnership Initiative 11.7 www.azdararir.am 8.8 Extractive Industries Transparency Initiative 8.8 Implementation of the Anti-Corruption Strategy Action Plan for 2015-2018 8.6 The e-draft platform for public participation in drafting legal acts 6.0 www.anti-corruption.gov.am 5.5 Other e-democracy tools 4.2
