ServiceNow Institute - ServiceNow Online Training
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Presentation Transcript
Understanding Scripted REST APIs Simplifying Custom API Development in Modern Platforms +91-7032290546 www.visualpath.in
Introduction What is a REST API? Key principles: Statelessness, Resource-based, Use of HTTP methods (GET, POST, PUT, DELETE) Role in modern web and cloud applications Visual: Diagram showing client-server communication via REST +91-7032290546 www.visualpath.in
What are Scripted REST APIs? Custom REST APIs created using scripts (e.g., in ServiceNow, Salesforce, etc.) Extend platform capabilities by exposing business logic as APIs Enables developers to define endpoints, methods, and behaviors Visual: Diagram showing Scripted API between client and platform +91-7032290546 www.visualpath.in
Where Are Scripted REST APIs Used? Enterprise platforms like ServiceNow, Salesforce, Azure Logic Apps Integration with third-party systems Workflow automation and data exchange Example scenarios: HR system integration, ticketing system, IoT apps +91-7032290546 www.visualpath.in
Benefits of Scripted REST APIs Customization: Tailor APIs to specific business logic Flexibility: Control over request/response behavior Security: Built-in authentication and roles Efficiency: Minimize middleware or external tools Visual: Icons representing each benefit +91-7032290546 www.visualpath.in
Key Components of a Scripted REST API Resource Path The endpoint URI HTTP Methods GET, POST, PUT, DELETE Request & Response Formats JSON, XML Security Rules Authentication, ACLs Visual: Tabular layout or simplified API component diagram +91-7032290546 www.visualpath.in
How Scripted REST APIs Work (Concept Flow) Client sends request Script processes logic Server returns response Middleware-like logic runs behind the scenes Visual: Flowchart showing request- response cycle with scripting logic in the middle +91-7032290546 www.visualpath.in
Best Practices for Using Scripted REST APIs Keep logic clean and modular Validate input to prevent misuse Implement error handling and logging Secure endpoints with authentication and rate limiting Document your API for consumers +91-7032290546 www.visualpath.in
Conclusion & Summary Scripted REST APIs bridge the gap between platform capabilities and external integrations Ideal for custom workflows, secure data exchange, and enhancing automation Understanding concepts is crucial before diving into implementation Visual: Summary checklist or key takeaway bullets +91-7032290546 www.visualpath.in
For More Information About ServiceNow Address:- Flat no: 205, 2nd Floor, Nilagiri Block, Aditya Enclave, Ameerpet, Hyderabad-16 Ph. No: +91-998997107 Visit: www.visualpath.in E-Mail: online@visualpath.in +91-7032290546 www.visualpath.in
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