Simplified User Journey Template for Myinfo Integration
This document provides a step-by-step guide to integrating Myinfo into your digital service. It includes instructions for creating a user journey flow in six steps, starting from digital form options to error handling in case of Myinfo service unavailability. Utilize this template to showcase your Myinfo integration seamlessly. Submit your user journey in PDF format to ensure smooth processing.
Download Presentation
Please find below an Image/Link to download the presentation.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author.If you encounter any issues during the download, it is possible that the publisher has removed the file from their server.
You are allowed to download the files provided on this website for personal or commercial use, subject to the condition that they are used lawfully. All files are the property of their respective owners.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author.
E N D
Presentation Transcript
<Company Name> User Journey Template for Integrating with Myinfo version 1.1
Instructions Instructions This template document will guide you through creating your new user journey with Myinfo. A typical user journey flow takes place in 6 steps: 1. Digital form to show option to fill up the form manually or using Myinfo to populate the form. 2. Singpass login page. 3. Myinfo consent page with fields requested. 4. Digital form with fields retrieved from Myinfo. 5. Acknowledgement page after form submission. 6. Error handling when Myinfo service is unavailable. Please use this template to show how you are integrating Myinfo with your digital service(s). Do submit your user journey in PDF format. Submissions that are not in this format will not be processed.
1. Digital Form with option to use 1. Digital Form with option to use Myinfo Myinfo Show your digital form with option to fill up the form using Myinfo. The option to use Myinfo should consist of a button for user to click to retrieve his/her Singpass profile. Please add your prototype into this placeholder You should also provide option to fill up the form manually.
2. Redirection to 2. Redirection to Singpass Singpass Login Login ** Do not remove or change this page
3. Redirection to 3. Redirection to Singpass Singpass Consent Page Consent Page Purpose value shall be provided via the api call Refer to the display guide for the purpose ** Do not remove or change this page
4. User Profile retrieved and populated on form 4. User Profile retrieved and populated on form This page shall be your digital form. Please show the fields retrieved from Myinfo and populated onto the form. Please add your prototype into this placeholder
5. Form Submission 5. Form Submission This page shall show the page after the form has been submitted. Please add your prototype into this placeholder
6. Error Handling 6. Error Handling This page shall show how your digital service handle exception when Myinfo is unavailable Please add your prototype into this placeholder
