Statewide Electronic Commerce Program Overview
Explore the Statewide Electronic Commerce Program (SECP) encompassing three main components: Merchant Cards, Electronic Funds Transfer, and Inter/Intra Governmental Transfers. Learn about the partnership between OSC and DST, the PayPoint Gateway Portal Builder, available hardware for Point of Sale Terminals, and detailed information on Merchant Card fees and transactions. Dive into the SECP's effective solutions for electronic transactions and secure online payments.
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Presentation Transcript
Statewide Electronic Commerce Program SECP 101 Office of the State Controller February 2018
Three Components of the SECP Merchant Cards Electronic Funds Transfer Inter/Intra Governmental Transfers
Merchant Cards Partnership between OSC and DST awarded contract to SunTrust Merchant Services - Effective Date of February 1, 2015 - Five year contract with two additional 1 year renewal options Card Present and Card Not Present solutions - Point of Sale Terminals - Gateway options - Use of 3rd party gateways Highly competitive processing rates - MasterCard, Visa, Discover, Amex processing rate of $.0185 per transaction
Point of Sale Terminals Wired with optional pin pad Wireless for added flexibility POS Software System For a complete list of available hardware and prices visit https://files.nc.gov/ncosc/documents/eCommerce/Merchant_Cards/POS%2 0Equipment_Prices%20Aug%202017.pdf
PayPoint Gateway Portal Builder -- Provides the ability to easily create a webpage by utilizing templates Electronic Biller Presentment / Transaction Validation -- Allows the subscribing agency to update a database containing transactions (e.g., invoices) to accommodate the validation of a payment Multiple Payment Options -- Allows the site visitor to select one of two payment options credit card/PINless debit or ACH bank draft Administrative Capabilities PayPoint provides a robust administrative screen that allows the agency to research payments in real time, record customer service notes, run reports, make payments and issue refunds or partial refunds
Merchant Card Fees Pass Through Costs Interchange rates passed from the card brands (MasterCard, Visa, Amex, Discover) Processing Fees $.0185 per transaction charged by SunTrust Merchant Services Gateway Fees $.0175 per transaction for Payeezy Gateway $.08 per transaction for PayPoint card transaction $.10 per transaction for PayPoint ACH transaction No startup fees Additional Services (optional) TransArmor (Encryption & Tokenization) Hosted Recurring Payments
Merchant Cards Merchant Card Transations 25,000,000 23,130,607 21,504,685 20,000,000 18,434,532 15,863,881 15,000,000 13,459,089 11,323,908 10,366,857 10,000,000 5,000,000 0 FY 2011 FY 2012 FY 2013 FY 2014 FY 2015 FY 2016 FY 2017
Merchant Cards State of NC Merchant Card Sales $2,500,000,000 $2,105,530,661 $2,000,000,000 $1,840,090,034 $1,568,507,795 $1,500,000,000 $1,211,605,132 $879,486,072 $1,000,000,000 $814,996,484 $756,834,639 $500,000,000 $0 FY 2011 FY 2012 FY 2013 FY 2014 FY 2015 FY 2016 FY 2017 8
Electronic Funds Transfer Partnership between OSC and DST awarded contract to Bank of America - Effective June 24, 2013 - Five year contract with two additional 1 year renewal options Used for Inbound and Outbound transactions - Payroll - Vendor Payments - Collections - Tax Payments Funding completed through DST or bank transfer - Bank fees paid by DST for payroll account - No need to worry about having a local branch 9
Electronic Funds Transfer Amendment 1 Signed Nov 2014 Amendment 2 Signed Jan 2015 Return Accounts Prepaid Cards UPIC (Uniform Payment ID Code) EDI (Electronic Data Interchange 10
Electronic Funds Transfer EFT ACH Originated Items December November October September August July 2017 2016 June 2015 May April March February January $0 $500,000 $1,000,000 $1,500,000 $2,000,000 11
PCI Compliance Contract with Coalfire signed in December 2014 to manage Compliance Validation Service All MSA participants must be enrolled Self-Assessment Questionnaire Vulnerability Scanning No Costs for Enrollment in Coalfire Non-MSA Participants can enroll in Coalfire Services For more info, visit http://www.osc.nc.gov/programs/risk_mitigation_pci.html Or email osc.pcicompliance@osc.nc.gov 12
Additional Information Visit OSC SECP Webpage Review Merchant Card www.osc.nc.gov/SECP and EFT Information at www.osc.nc.gov/SECP Contact OSC to discuss Schedule a meeting to discuss options and best solution All forms completed through DocuSign Complete Forms 13
Contact Information Alisha Moore Central Compliance Manager alisha.moore@ncosc.gov (919) 707-0668 Courtney Michelle Financial Specialist courtney.michelle@ncosc.gov (919) 707-0659 14
