Transformation Journey of HRA Since 2012
The Health Research Authority (HRA) has been on a continuous transformation journey since its establishment in April 2012, continually updating its Transformation Programme to meet sector needs. The program focuses on changes in organizational structure, systems, workforce, culture, and processes to align with the Target Operating Model (TOM) shared with the Board in March 2018. The vision includes innovation, stakeholder engagement, public visibility, quality assurance, research ethics leadership, and simplification of the research journey. Key areas of focus are technology, service approvals, people and culture, collaboration, high-quality research, and efficient use of physical spaces.
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Presentation Transcript
Background The HRA has been following a Transformation journey since its establishment in April 2012 The Transformation Programme has been continually updated and reconfigured to address the needs of the sector and through implementing associated changes to organisational structure, systems, workforce, culture and processes in response to the strategy The programme remains connected to the Target Operating Model (TOM) that was shared with the Board in March 2018
The organisation we want to be what we said in 2018 ..we will be innovative and flexible, tracking novel research, and leading development of new policy and advice ....we will have significantly improved our stakeholder intelligence and engagement capability ....we will have increased our public profile and visibility who we are and what we do .... we will be seen as a kite mark of quality and safety irrespective of the funding source; ..we will be a constructive and proactive player in brokering, coordinating and enabling relevant, high quality and safe research ....we will become the national and international go-to place for research ethics; ..we will be seen as a system leader helping to ensure that the UK is premier place to undertake research ...we will work collaboratively to simplify and streamline the research journey
The journey. Technology - We will have digital technology to support our ambitions, enable researchers to deliver high quality research and provide data on the way we contribute to the knowledge base of the research community Approvals service - We will have a research review service which is more proportionate, makes good use of volunteer time and is built around the needs of researchers from start to finish People and culture - We will stay true to our values and continue to build an inclusive, more diverse and digitally enabled workforce, showing how much we value our staff and volunteers Engagement and collaboration We will work in a collaborative way across the UK and research system to provide joined-up policies and services with the needs of patients and research participants at the heart High-quality research We will support a strong research culture, with high ethical standards and a focus on transparency, patient involvement and trustworthy use of patient data Estates We will make good use of our physical spaces, reducing our estates footprint by moving to Government hubs and using smarter working methods
The Transformation Portfolio Implementing new IRAS RS Programme Gateway to new IRAS Roll out MS Teams, One drive and Sharepoint ICT IRAS Website Transformation Streamlining review of CT and Devices using patient data without consent Data Driven Technology Moving from ATOS to a new ICT infrastructure contract Future Services Programme Target Operating Model Monitoring of study reporting and measuring performance Transparency Moving to INTERNAL EXTERNAL Government Hubs and reducing space requirement Estates Align with MHRA and ready for exit from EU CWOW Developing and implementing a people strategy Supporting our People Reviewing our research approval model Detail in associated paper Valuing our Volunteers Initiatives to ensure volunteers feel valued and part of HRA Study Set up Approvals Template model contracts, consistent contract values and technical assurances Approach to Student research, improve amendments and general ops processes
Delivery This is a comprehensive programme of work and needs to be delivered in line with our capacity, capability and financial constraints This is a 3 year + programme - the timeline to achieve it extends to September 2022 and possibly beyond A fundamental principal will be co-production The focus must be on identifying, quantifying and delivering benefits Covid-19 has created an environment which will enable us to accelerate already planned transformational changes
RS user input User feedback Intuitive Do once an re-use Visibility One system supporting user journey Improved functionality Aims Going out to users Functionality Design and Test Prioritisation Roadmap Workshops and projects
The original ambitions from 2017 Allow researchers to complete applications proportionate to their studies using a clear, intuitive system, supported by clear guidance and contextualised help; Support the validation and verification of the information completed in forms and documents to promote more efficient and effective processing Enable the transfer of data and applications to other HRA systems and external organisations through flexible, real-time integration where possible, and through sharing via secure and open portals Enable researchers to understand the progress of their applications to HRA and other organisations Allow HRA personnel to create or modify applications, questions, guidance and integration Enable HRA to be flexible and agile to future business needs These still stand! Ongoing work develops this eg transparency programme.
Transforming study set-up and delivery Radiation Assurance Pharmacy Assurance UK Site Set- up Report study Update study IRAS ID Approval National Contract Value Review Seek delivery support Regulatory approvals ARSAC Site/ Collaborator/ Sponsor/ Public/ Reviewer visibility
