Unified Endpoint Management (UEM) Project at DCSS

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Explore the DCSS Unified Endpoint Management (UEM) project, which aims to configure, manage, and monitor devices of different types with critical security controls. Discover why UEM is needed and the primary activities involved in pursuing a UEM strategy for university-owned devices.

  • UEM Project
  • Endpoint Management
  • Security Controls
  • Device Monitoring
  • University-Owned Devices

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Presentation Transcript


  1. DCSS Unified Endpoint Management (UEM) Project

  2. Hi! Matt Poor System Administrator IT Experience & Engagement Division of IT Carol Hurley Assoc. Dir. FASTR IT Experience & Engagement Division of IT 2

  3. This mornings presentation What is UEM? About the project Project updates and next steps 3

  4. What is Unified Endpoint Management? Configure, manage, and monitor devices of different types. Technically apply critical security controls through device policy 4

  5. Why is UEM needed? Imaging computers won t be viable without UEM in future Have ability to secure devices remotely by technical application of critical security controls Increased scale of devices to manage, traveling employees, classrooms/labs 5

  6. Why is UEM needed? No central service currently offered to manage/secure mobile devices and less featureful service for managing MacOS 6

  7. About the Project Sponsored by VP for IT, VP for Faculty Affairs, and ITEE s Exec. Dir. Steering Committee with representation of departments from across VT Technical evaluation team open to anyone interested! 7

  8. Project Goal Pursue a UEM strategy by creating a UEM service to manage and secure university-owned/funded devices.* *Although university-owned/funded devices are in- scope, the project considers the capability to manage personally owned devices. 8

  9. Primary activities Define requirements Steering committee will shape initial requirements Meeting the most Critical Security Controls of the most devices Evaluate, select, and acquire UEM solution according to requirements Design a service blueprint and business model for UEM service Implement pilot for limited number devices University-funded/owned Operationalize the UEM service 9

  10. Project Updates Collected requirements Held vendor demos Selected top choices for further evaluation: Input from peer institutions Steering Committee and Evaluation team product demo survey 10

  11. Solutions Selected For Testing VMWare One Single pane of glass Most functionality of UEM solutions demoed Highest ranked UEM by evaluation team Intune/Jamf Combined solution Attractive licensing model Jamf Pro is the gold standard for Apple product management 11

  12. Next steps Identify what peer institutions use and talk about their experience. Hands-on test lab to compare management of top choices for further evaluation: VMWare Workspace One Intune + JAMF Test plan run-through on sandbox instances of products 12

  13. Pilot Recommendation Peer institution reviews Product test lab feedback Internal test plans Cost analysis Deliver report to Steering Committee 13

  14. Timeline Targeting mid to late March for hands-on test lab. Hands-on test lab for 2-3 weeks Due date for a recommendation still being determined. 14

  15. Pilot Chance to use the recommended solution. Will have departments submit profiles to ensure mix of device coverage Selected departments from pilot will provide data to be measured before and after pilot 15

  16. Thanks! Any questions? Matt Poor mpoor@vt.edu 16

  17. CREDITS Special thanks to all the people who made and released these awesome resources for free: Presentation template by SlidesCarnival Photographs by Death to the Stock Photo (license) 17

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