Presentation to the Portfolio Committee on Home Affairs featuring the 3rd and 4th quarterly performance reports and budget versus expenditure reports of the Department of Home Affairs for 2022/2023. The report outlines the vision, mission, and value statement of the department, along with its mandate and identified outcomes for the period 2020 to 2025.

• Department of Home Affairs
• Performance Presentation
• Portfolio Committee
• 2022/2023
• Vision

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Department of Home Affairs Quarterly Performance Presentation 2022/2023

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1. DHA QUARTERLY PERFORMANCE PRESENTATION QUARTER 3 AND 4 OF 2022/223 PERFORMANCE PRESENTATION TO THE PORTFOLIO COMMITTEE ON HOME AFFAIRS DATE: 16 MAY 2023 1

2. PURPOSE OF THE PRESENTATION To present the 2022/2023 3rd and 4th Quarterly performance reports and budget versus expenditure reports of the Department of Home Affairs to the Portfolio Committee on Home Affairs 2

3. VISION, MISSION, VALUE STATEMENT A South Africa where identity, status and citizenship are key enablers of citizen empowerment and inclusivity, economic development and national security VISION The DHA carries out its mission in line with its commitment to citizen empowerment and inclusivity, economic development and national security, by: Being an efficient and secure custodian of citizenship and civil registration Securely and strategically managing international migration Efficiently managing asylum seekers and refugees Efficiently determining and safeguarding the official identity and status of persons MISSION The Department of Home Affairs is committed to being: People-centred and caring Patriotic Professional and showing leadership Effective, efficient and innovative Ethical and having integrity Security conscious Development oriented VALUE STATEMENT 3

4. DHA MANDATE The DHA s services are divided into two broad categories: civic services and immigration services. Mandate 1: Management of citizenship and civil registration Mandate 2: Management of international migration Mandate 3: Management of refugee protection 4

5. DHA OUTCOMES The Department of Home Affairs has identified the following outcomes for the 2020 to 2025 period: Secure management of international migration resulting in South Africa s interests being served and fulfilling international commitments. Secure and efficient management of citizenship and civil registration to fulfil constitutional and international obligations. Efficient asylum seeker and refugee system in compliance with domestic and international obligations. Secure population register to empower citizens, enable inclusivity, economic development and national security. DHA positioned to contribute positively to a capable and developmental state. 5

6. OVERALL PERFORMANCE FOR QUARTER 3 and 4 APP 2022/23 QUARTER 3 QUARTER 4 15% 28% 85% 72% Achieved Not achieved Achieved Not achieved There were 36 targets planned for the 3rd quarter. Of these 36 targets, 26(72%) were achieved and 10(28%) targets were not achieved. There were 33 targets planned for the 4th quarter. Of these 33 targets 28 (85%) were achieved and 5 (15%) targets were not achieved. 6

7. QUARTER 3 PERFORMANCE PER PROGRAMME Achieved % Programme Not % Planned targets achieved 1. Administration 23 20 87% 3 13% 2. Citizen Affairs 4 3 75% 1 25% 3. Immigration Affairs 4 1 25% 3 75% 4. Institutional Support and Transfers 5 2 40% 3 60% TOTAL 36 26 72% 10 28% 7

8. QUARTER 4 PERFORMANCE PER PROGRAMME Achieved % Programme Not % Planned targets achieved 1. Administration 21 19 90% 2 10% 2. Citizen Affairs 4 3 75% 1 25% 3. Immigration Affairs 4 3 75% 1 25% 4. Institutional Support and Transfers 4 3 75% 1 25% TOTAL 33 28 85% 5 15% 8

9. COMPARISON OF QUARTER 3 AND QUARTER 4 OF 2022-23 Quarter 3 Quarter 4 PLANNED TARGETS ACHIEVED 4 NOT PLANNED TARGETS ACHIEVED 4 NOT BRANCH CS % ACHIEVED 1 % % ACHIEVED 1 % 3 75% 25% 3 75% 25% IMS 4 1 25% 3 75% 4 3 75% 1 25% BMA 5 2 40% 2 60% 4 3 75% 1 25% IS 5 3 60% 2 40% 4 3 75% 1 25% IPS 5 5 100% 0 0% 5 5 100% 0 0% HRM&D 2 2 100% 0 0% 2 2 100% 0 0% CC&SS 4 4 100% 0 0% 4 4 100% 0 0% 7 6 86% 1 14% 6 5 83% 1 16% DG s Off 36 26 72% 9 28% 33 28 85% 5 15% TOTAL Regressed Unchanged Improved There is an increase 13% in terms of overall achievement of departmental performance for Q4 to Q3 of the 2022- 23 financial year. This is attributed to improved integrated planning and weekly meetings for tracking of targets that are at risk of not being achieved. 9

10. PERFORMANCE BY PROGRAMME PROGRAMME 1:ADMINISTRATION 10

11. PROGRAMME 1:ADMINISTRATION ANNUAL TARGET : 34 selected ports of entry with biometric movement control system (BMCS) implemented as per approved specifications QUARTER 3 TARGET QUARTER 4 TARGET BMCS implemented at 19 ports Network upgrades for 19 ports completed Not achieved Network installations or upgrades were completed by SITA at 14 Ports of Entry. Below is list of outstanding ports: Vioolsdrift, Sanipass, Kopfontein, Jeppe s Reef and Richards Bay harbour BMCS implemented at 16 ports. Achieved Achieved BMCS has been deployed to 19 ports of entry. BMCS has been deployed to 16 ports of entry which are: Network upgrades were completed by SITA at five (5) Ports of Entry: Vioolsdrift, Sanipass, Kopfontein, Jeppe s Reef and Richards Bay harbour. Oshoek, Nerston, Emahlathini, Mahamba, Cape Town, King Shaka, OR Tambo and Lanseria International Airports, Ficksburg, Maseru Bridge, Caledonsport, Golela, Cape Town Harbour, Beitbridge, Ramatlabama and Skilpadshek. 11

12. PROGRAMME 1:ADMINISTRATION ANNUAL TARGET: 34 selected ports of entry with biometric movement control system (BMCS) implemented as per approved specifications QUARTER 3 TARGET Network upgrades for 19 ports completed Reasons for under achievement Delays in the appointment of a service provider by SITA leading to the Department s failure to complete upgrade in 5 ports. Way forward/Remedial action Appointment of the service provider and upgrading of the outstanding ports in the 4thquarter. 12

13. PROGRAMME 1:ADMINISTRATION ANNUAL TARGET : Enhanced e-Visa system released in production QUARTER 3 TARGET QUARTER 4 TARGET Testing of enhanced e-Visa system version conducted Enhanced e-Visa system released in production Achieved Achieved Enhanced production on 17 March 2023. e-Visa system was released in The target was achieved in the 3rdQuarter. That is, the enhanced e-Visa system was released in production on 17 March 2023. 13

14. PROGRAMME 1:ADMINISTRATION ANNUAL TARGET :Asylum Seeker and Refugee system developed onto live capture QUARTER 3 TARGET QUARTER 4 TARGET Asylum Seeker and Refugee system developed. Asylum Seeker and Refugee system developed onto live capture Achieved Achieved Asylum Seeker and Refugee system was developed onto live capture. Asylum Seeker and Refugee system was developed onto live capture aligned to functional designed specifications. 14

15. PROGRAMME 1:ADMINISTRATION ANNUAL TARGET :ABIS phase 2 operational: Iris, infant footprint and palm-print backend recognition capability functional (identification, verification and latent search) QUARTER 3 TARGET Functional testing and acceptance of biometric modalities by DDG: CS and IMS functional (identification, verification and latent search) Not Achieved The project was still delivering on 2021/22 deliverables. Phase 2 delivery deferred to 2023/24. However, the development and testing of Facial Recognition and Latent Search capabilities was successfully concluded in March 2023. QUARTER 4 TARGET Iris, infant footprint and palm-print backend recognition capability Not Achieved Only fingerprint capability released into production in November 2022. Reasons for under achievement Reasons for under achievement Delivery of ABIS Phase 1 was delayed which impacted ABIS Phase 2. Delivery of ABIS Phase 1 was delayed which impacted ABIS Phase 2. Way forward/Remedial action Way forward/Remedial action ABIS Phase 1 was released into production in two phases. ABIS Phase 1a with all HANIS functionalities was successful. ABIS Phase 1b was not successful. The Department has levied penalties on the delays caused by the service provider - IDEMIA. Payment has been withheld as part of penalties. ABIS to be elevated as a primary biometric system. On the weekend of 13 -14 May 2023 there will be testing of the solution to resolve the issue of stuck applications and further to avoid the recurrence thereof. 15

16. PROGRAMME 1:ADMINISTRATION ANNUAL TARGET :DHA Bill tabled in Parliament QUARTER 3 TARGET QUARTER 4 TARGET DHA Bill submitted to the Cabinet for approval DHA Bill tabled in Parliament for processing Not Achieved Not Achieved The legislative drafters. The specifications was presented to the BAC. The BAC approved the open tender, as well as members of the Bid Specification Committee and Bid Evaluation Committee. The bid was advertised with a closing date of 7 October 2022, but was not successful in making an appointment. BAC has adopted the specifications to appoint The Department appointed a service provider to revise the draft Bill. The service provider, on 24 January 2023, submitted the first revised draft Bill for consideration by the Department. DHA revised the 1stdraft Bill and sent the inputs to the drafters and the 2ndrevised draft Bill was received by end of April 2023. The Office of the Director-General contacted the Office of the Solicitor General (the SG ) to assist in sourcing an independent legislative drafter. SG subsequently engaged the Office of the State Attorney and through the Directorate: Litigation an appointment of NP Mthembu Attorneys was finalised in December 2022. They have been briefed on 22 December 2022 and by implementation plan was submitted to the DHA outlining a strategy to conclude on the draft within the remaining timeframes of Q4 up to 31 March 2023. Way forward/Remedial action The Department will by end of May 2023 request approval from Cabinet to publish the Bill, in the Government Gazette, for public comments. The Bill will be published for a period of 60 days calling for public comments. 30 December 2022 an 16

17. PROGRAMME 1:ADMINISTRATION ANNUAL TARGET :DHA Bill tabled in Parliament QUARTER 3 TARGET QUARTER 4 TARGET DHA Bill submitted to the Cabinet, for approval DHA Bill tabled in Parliament for processing Reasons for under achievement Reasons for under achievement The target has not been achieved within this quarter largely due to challenges encountered with the procurement of the appropriate service provider. Delay in the appointment of the service provider. The service provider was appointed and provided the Department with a revised draft DHA Bill. Revised draft Bill to be sent to the Office of the Chief State Law Adviser for a revised legal opinion. Way forward/Remedial action Revised draft Bill to be sent to the Office of the Chief State Law Adviser for a revised legal opinion. Way forward/Remedial action The target has not been achieved and will be rolled over to the 2023/24 financial year. The 2023/24 targets are as follows: April June 2023: Approval by EXCO and Minister July September 2023: Bill submitted to Cabinet for approval for public consultation October December 2023: Bill gazetted for public comments January March 2024: Bill tabled in Parliament 17

18. PROGRAMME 1:ADMINISTRATION ANNUAL TARGET: National Identification and Registration Bill submitted to Cabinet for approval for public consultation QUARTER 3 TARGET QUARTER 4 TARGET Draft National Identification and Registration Bill submitted to the GSCID, ESIEID and JCPS clusters for approval and recommendation to Cabinet Achieved The draft National Identification and Registration Bill was submitted and presented to the GSCID, ESIEID and JCPS clusters for approval and recommendation to Cabinet. Draft Bill submitted to Cabinet for approval for publication for public consultation Achieved In February 2023, Cabinet considered the Bill and approved it for public comments. 18

19. PROGRAMME 1:ADMINISTRATION ANNUAL TARGET :Marriage Bill submitted to Cabinet for approval for public consultation QUARTER 3 TARGET QUARTER 4 TARGET Draft Marriage Bill submitted to the GSCID, ESIEID and JCPS clusters for approval and recommendation to Cabinet Achieved Draft Marriage Bill submitted to Cabinet for approval for publication for public consultation Achieved The presented to the GSCID, ESIEID and JCPS clusters for approval and recommendation to Cabinet. draft Marriage Bill was submitted and The Bill was presented to the Cabinet Committee for Justice, Crime Prevention and Security (the Committee ) on 7 February 2023. The Cabinet Committee did not recommended that the Bill be published for public consultation. recommended that the Ministers of Home Affairs collaborates with the Deputy Ministers of Justice and Correctional Services and of Social Development on their concerns raised in relation to magistrates as marriage officers; matrimonial property regime; requirements for polygamous marriages and dissolution of marriage prior to the public comment phase. Cabinet Committee The Director-General: Home Affairs convened, on 28 February 2023, a meeting of the respective Directors-General. The meeting resolved that the Department must have further consultation with the Department of Agriculture, Land Reform and Rural Development. This meeting was scheduled for 28 March 2023. The meeting with the identified Ministers to be held in due course. 19

20. PROGRAMME 1:ADMINISTRATION ANNUAL TARGET :OSBP Bill submitted to Cabinet for approval for public consultation QUARTER 3 TARGET QUARTER 4 TARGET Draft OSBP Bill submitted to the GSCID, ESIEID and JCPS clusters for approval and recommendation to Cabinet Draft OSBP Bill submitted to Cabinet for approval for publication for public consultation Achieved Achieved The draft OSBP was submitted and presented to the GSCID, ESIEID and JCPS clusters for approval and recommendation to Cabinet. In February 2023, Cabinet considered the Bill and approved it for public comments. 20

21. PROGRAMME 1:ADMINISTRATION ANNUAL TARGET : DHA Communication Strategy and Plan implemented 20 Media engagements 6 Outreach engagements 3 Campaign QUARTER 3 TARGET 5 Media engagements QUARTER 4 TARGET 5 Media engagements 1 Outreach engagement 1 Outreach engagement 1 Campaign Achieved 10 Media engagements Two (2) Outreach engagements 1 Campaigns conducted Achieved 11 Media engagements conducted Eight (8) Outreach engagements conducted 2 Campaigns conducted 21

22. PROGRAMME 1:ADMINISTRATION ANNUAL TARGET :Draft White Paper on the Management of Citizenship, International Migration and Refugee Protection submitted to Cabinet for approval QUARTER 3 TARGET QUARTER 4 TARGET 1) Citizenship chapter revised and submitted to DDG: IPS for comments - 30 October 2022 1. Green Paper revised and submitted to DG for approval 2) Refugee Protection chapter revised and submitted to DDG: IPS for comments 30 November 2022. 2. Green Paper submitted to Minister for approval chapter revised and 3) submitted to DDG: IPS for comments 30 December 2022. Achieved International migration Achieved 1. The Citizenship chapter was revised and submitted to DDG: IPS for comments - 30 October 2022 1. The draft Green Paper was presented to a Special EXCO workshop on 15thof March 2023. The meeting recommended that the policy be submitted to Minister for approval. 2. The Refugee Protection chapter was submitted to DDG: IPS for comments 30 November 2022. revised and 2. Green approval. Paper was submitted to Minister for 3. The International migration was chapter revised and submitted to DDG: IPS for comments 30 December 2022. 22

23. PROGRAMME 1:ADMINISTRATION ANNUAL TARGET : Footprint Development Strategy approved by Minister QUARTER 3 TARGET QUARTER 4 TARGET Revised Service Delivery Charter in support of the SDM approved by the Minister Footprint Development Strategy approved by Minister Achieved Achieved 1. The presented to EXCO on 6 December 2022 and approved with minor changes. revised Service Delivery Charter was 1. Footprint Development Strategy was presented to EXCO on 13 March 2023 and approved with minor changes. 2. The approved by the Minister on 21 December 2022. revised Service Delivery Charter was 2. Footprint Development Strategy was approved by the Minister on 26 March 2023. 23

24. PROGRAMME 1:ADMINISTRATION ANNUAL TARGET :Approved strategic accommodation requirements for 2025/26 submitted to DPW&I as part of implementing the DHA Access Model QUARTER 3 TARGET accommodation 2025/26 FY presented to EXCO QUARTER 4 TARGET Strategic requirements for 1. Strategic accommodation requirements for 2025/26 FY approved by DG 2. Strategic accommodation requirements for 2025/26 FY submitted to DPW&I in order to conduct a feasibility assessment for the 2025/26 User Asset Management Plan (U-AMP) Achieved Achieved The Strategic accommodation requirements for 2025/26 FY was presented to EXCO on 6 December 2022. 1. Strategic accommodation requirements for 2025/26 FY approved by the DG on 9 March 2023. 2. Strategic accommodation requirements for 2025/26 FY submitted to DPW&I on 16 March 2023 in order to conduct a feasibility assessment for Management Plan (U-AMP) the 2025/26 User Asset 24

25. PROGRAMME 1:ADMINISTRATION ANNUAL TARGET :DHA Gender-based Violence and Femicide (GBVF) Plan implemented QUARTER 3 TARGET QUARTER 4 TARGET DHA Gender-based Violence and Femicide Plan implemented as per approved implementation plan Achieved DHA Gender-based Violence and Femicide Plan implemented as per approved implementation plan Achieved Delivery against relevant elements of DHA GBV & F Implementation Plan per Branch / Province have been monitored on a monthly basis, and reported as a part of the monthly report submitted to the DWYPD. Monthly Progress Reports during the quarter under review were Department of Women, Youth and Persons with Disabilities (DWYPD) (October, November and December 2022) on the progress made against the targets set for the quarter; During the quarter, various awareness sessions (virtual, and in-person/contact) on the GBV&F Implementation Plan, Sexual Orientation, Gender Identity and Expression (SOGIE) and the Code of Good Practice on the elimination of Harassment in the Workplace were facilitated; The Awareness Sessions on Workplace Harassment were rolled out in the following offices: 13 Oct eMalahleni, Mpumalanga. 19 Oct GaRankuwa, Gauteng. 28 Oct Makhado, Limpopo. 9 Nov Mahikeng, North West. 17 Nov King Williams Town, Eastern Cape. 18 Nov Dundee, Kwazulu Natal. 19 Nov Drakensberg, KwaZulu-Natal. 22 Nov George, Western Cape. 6 Dec - Welkom, Free State. submitted to 3 Monthly Progress Reports were submitted to DWYPD (January, February and March 2023). 25

26. PROGRAMME 1:ADMINISTRATION ANNUAL TARGET :60% of misconduct cases concluded within 90 working days QUARTER 3 TARGET 60% of misconduct cases concluded within 90 working days Achieved QUARTER 4 TARGET 60% of misconduct cases concluded within 90 working days Achieved During the quarter (1 January 2023 to 31 March 2023), 28 misconduct cases in respect of which officials had been served with (amended) charges, reached maturity in relation to the 90 working days turn-around time, were recorded. During the quarter (1 October 2022 to 31 December 2022) 42 misconduct cases in respect of which officials had been served with (amended) charges, reached maturity in relation to the 90 working days turn- around time, were recorded. Of the 28 cases - 21 (75%) were completed of which - 18 (64% of the total of 28 cases) were completed within the target timeline of 90 working days; and 3 (11% of the total of 28 cases), exceeded their respective target dates; and 7 (25% of the total of 28 cases), are to be completed, of which 4 cases are at the stage of awaiting verdict. The status against these 42 cases is as follows: * 26 cases (62%) have been completed within the target timeline of 90 working days; and 16 cases have respective target dates. exceeded their 26

27. PROGRAMME 1:ADMINISTRATION ANNUAL TARGET :4 DHA business processes evaluated to identify possible vulnerabilities to fraud,corruption and security breaches QUARTER 3 TARGET 1 process evaluated (Passport Application) QUARTER 4 TARGET 1 process evaluated (Death Registration) Achieved Achieved During Q3; Four (4) offices in the Western Cape, eight (8) offices in Kwa-Zulu Natal and three (3) local offices in Gauteng were visited for Passport Application process evaluation. A report on the findings was compiled and submitted to DDG: CC&SS for approval and sign-off. During Q4; Three (3) Provinces (GP, KZN and LP) were visited to conduct process evaluation on Death Registration. A report on the findings and recommendations was signed off by DDG: CC&SS. 27

28. PROGRAMME 1:ADMINISTRATION ANNUAL TARGET :66% of reported cases on fraud and corruption finalised within 90 working days QUARTER 3 TARGET QUARTER 4 TARGET 66% of reported cases on fraud and corruption finalised within 90 working days 66% of reported cases on fraud and corruption were finalised within 90 working days Achieved Achieved 52 Cases received 48 cases finalised within 90 working days 02 cases finalised outside 90 working days 02 cases still under investigation Total performance 92.3% 53 cases received 47 cases were finalised within 90 working days 3 Cases were finalised over 90 days 3 Cases are still pending Performance 89% 28

29. PROGRAMME 1:ADMINISTRATION ANNUAL TARGET :80 Threat and Risk Assessments (TRAs) conducted in accordance with the requirements of Minimum Information Security Standards (MISS) and / or Minimum Physical Security Standards (MPSS) QUARTER 3 TARGET 20 Threat and Risk Assessments (TRAs) conducted in accordance with the requirements of Minimum Information Security Standards (MISS) and / or Minimum Physical Security Standards (MPSS) QUARTER 4 TARGET 20 Threat and Risk Assessments (TRAs) conducted in accordance with the requirements of Minimum Information Security Standards (MISS) and / or Minimum Physical Security Standards (MPSS) Achieved Achieved 21 Threat and Risk Assessments (TRAs) were conducted in accordance with the requirements of Minimum Information Security Standards (MISS) and/ or Minimum Physical (MPSS) 24 Threat and Risk Assessments (TRAs) were conducted in accordance with the Information Security Standards (MISS) and/ or Minimum Physical Security Standards( MPSS) requirements of Minimum Security Standards 29

30. PROGRAMME 1:ADMINISTRATION ANNUAL TARGET :400 vetting files referred to State Security Agency (SSA) for evaluation QUARTER 3 TARGET QUARTER 4 TARGET 100 vetting files referred to State Security Agency (SSA) for evaluation 100 vetting files referred to State Security Agency (SSA) for evaluation Achieved Achieved 102 Completed vetting files referred to State Security Agency (SSA) for evaluation. 131 Completed vetting files referred to State Security Agency (SSA) for evaluation. The breakdown for the quarterly performance is as follows: The breakdown for the quarterly performance is as follows: Top Secret = 52 Top Secret = 17 Secret = 2 Secret = 15 Confidential = 77 Confidential = 70 30

31. PROGRAMME 2:CITIZEN AFFAIRS 31

32. PROGRAMME 2:CIZITEN AFFAIRS ANNUAL TARGET :750 000 births registered within 30 calendar days per year QUARTER 3 TARGET QUARTER 4 TARGET 194 891 births registered within 30 calendar days per 202 495 births registered within 30 calendar days per Not Achieved Not Achieved 190 328 births were registered within 30 calendar days 196 169 births were registered within 30 calendar days Reasons for under achievement Reasons for under achievement The following challenges which led to Late Registration of birth (48 142) contributed to the non- achievement of the Q4 performance: The branch registered 12 137 births between 31 and 60 days, which are classified as late registration of birth. Challenges which contributed to the Late Registration of birth are the following; Production hours lost due to load shedding, office closures and water outages System downtime No online verification scanners at health facilities. Production hours lost due to load shedding, office closures and water outages System downtime No online verification scanners at health facilities Notwithstanding non-achievement of the target, the branch commenced with birth registrations overtime over weekends during the review period. A total of 13 629 births were registered over nine weekends during the review period. 32

33. PROGRAMME 2:CIZITEN AFFAIRS ANNUAL TARGET :750 000 births registered within 30 calendar days per year QUARTER 3 TARGET QUARTER 4 TARGET 194 891 births registered within 30 calendar days per Not Achieved 202 495 births registered within 30 calendar days per Not Achieved Way forward Way forward Continued and collective communication plan on marketing of birth registration within 30 days including engagements with COGTA and Stakeholders. Meetings with SITA to address the impact that the system downtime has on DHA services Daily and weekly reporting on the performance and challenges will improve the services rendered Collective and sustained communication plan on marketing of birth registration within 30 days including engagements with COGTA and Stakeholders. 33

34. PROGRAMME 2:CIZITEN AFFAIRS ANNUAL TARGET: 2 200 000 smart ID cards issued to citizens 16 years of age and above per year QUARTER 3 TARGET QUARTER 4 TARGET 506 000 smart ID cards issued to citizens 16 years of age and above 572 000 smart ID cards issued to citizens 16 years of age and above Achieved Achieved 568 232 Smart ID cards were issued to citizens 16 years of age and above 730 241 Smart ID cards were issued to citizens 16 years of age and above 34

35. PROGRAMME 2:CIZITEN AFFAIRS ANNUAL TARGET :90% of machine readable passports for adult (new live capture system) issued within 13 working days per year for applications collected and processed within the RSA (from date of receipt of application until passport is scanned at office of application QUARTER 3 TARGET 90% of machine readable passports for adult (new live capture system) issued within 13 working days per year for applications collected and processed within the RSA (from date of receipt of application until passport is scanned at office of application) office of application) QUARTER 4 TARGET 90% of machine readable passports for adult (new live capture system) issued within 13 working days per year for applications collected and processed within the RSA (from date of receipt of application until passport is scanned at Achieved Achieved 98,43% of machine readable passports for adults were issued within 13 working days 97,13% of machine readable passports for adults were issued within 13 working days 35

36. PROGRAMME 2:CIZITEN AFFAIRS ANNUAL TARGET :90%of machine readable passports for children (new live capture system) issued within 18 working days per year for applications collected and processed within the RSA (from date of receipt of application until passport is scanned at office of application) QUARTER 3 TARGET 90%of machine readable passports for children (new live capture system) issued within 18 working days per year for applications collected and processed within the RSA (from date of receipt of application until passport is scanned at office of application) Achieved Achieved QUARTER 4 TARGET 90%of machine readable passports for children (new live capture system) issued within 18 working days per year for applications collected and processed within the RSA (from date of receipt of application until passport is scanned at office of application) 99,50% of machine readable passports for minors were issued within 18 working days 99,26% of machine readable passports for minors were issued within 18 working days 36

37. PROGRAMME 3: IMMIGRATION SERVICES 37

38. PROGRAMME 3 :IMMIGRATION SERVICES ANNUAL TARGET 540 law enforcement operations/ inspections conducted for targeted areas to ensure compliance with immigration legislation per year QUARTER 3 TARGET QUARTER 4 TARGET 135 law enforcement operations/ inspections conducted for targeted areas to ensure compliance with immigration legislation. 135 law enforcement operations/ inspections conducted for targeted areas to ensure compliance with immigration legislation. Achieved Achieved Total of 303 business inspections/ operations were conducted during quarter 3 Total of 414 business inspections/ operations were conducted during quarter 4 Contribution breakdown: Contribution breakdown: Head Office 112 Head Office 94 Mpumalanga 45 Mpumalanga 43 Limpopo 25 Limpopo 41 Northern Cape 48 Northern Cape 34 Gauteng 42 Gauteng 26 North West: 58 North West: 26 Western Cape 44 Western Cape 16 Eastern Cape 12 Eastern Cape 13 Free State 9 Free State 3 Kwa Zulu Natal 19 Kwa Zulu Natal 7 38

39. PROGRAMME 3 :IMMIGRATION SERVICES ANNUAL TARGET :85% of permanent residence applications per year adjudicated within 8 months for applications collected within the RSA (from date of receipt of application until outcome is in scan at VFS Centre office of application) QUARTER 3 TARGET QUARTER 4 TARGET 85% of permanent residence applications adjudicated within 8 months for applications collected within the RSA (from date of receipt of application until outcome is in scan at VFS Centre office of application 85% of permanent residence applications adjudicated within 8 months for applications collected within the RSA (from date of receipt of application until outcome is in scan at VFS Centre office of application) Not Achieved Achieved 29% (326 out of 1117) of permanent residence applications per year were adjudicated within 8 months for applications collected within the RSA (from date of receipt of application until outcome is in scan at VFS Centre office of application) 96.8% (665 out of 687) of permanent residence applications per year were adjudicated within 8 months for applications collected within the RSA (from date of receipt outcome is in scan at VFS Centre office of application) of application until 39

40. PROGRAMME 3 :IMMIGRATION SERVICES ANNUAL TARGET :85% of permanent residence applications per year adjudicated within 8 months for applications collected within the RSA (from date of receipt of application until outcome is in scan at VFS Centre office of application) QUARTER 3 TARGET 85% of permanent residence applications adjudicated within 8 months for applications collected within the RSA (from date of receipt of application until outcome is in scan at VFS Centre office of application Reasons for under achievement Way forward/Remedial action The Ministerial Committee on permits and visas unearthed corruption which led to the suspension and dismissal of some officials. The Department further introduced stringent measures to scrutinize applications which led to prolonged processes for the finalization of applications. Introduction of operations management and daily monitoring of performance against targets. 40

41. PROGRAMME 3 :IMMIGRATION SERVICES ANNUAL TARGET :95% of of critical skills visas per year adjudicated within 4 weeks for applications processed within the RSA (from date of receipt of application until outcome is in scan at VFS Centre office of application QUARTER 3 TARGET 95% of of critical skills visas adjudicated within 4 weeks for applications processed within the RSA (from date of receipt of application until outcome is in scan at VFS Centre office of application) Not Achieved Not Achieved QUARTER 4 TARGET 95% of of critical skills visas adjudicated within 4 weeks for applications processed within the RSA (from date of receipt of application until outcome is in scan at VFS Centre office of application) 19% (206 out of 1 106) of of critical skills visas per year adjudicated within 4 weeks for applications processed within the RSA (from date of receipt of application until outcome is in scan at VFS Centre office of application) 12% (84 out of 701) of of critical skills visas per year adjudicated within 4 weeks for applications processed within the RSA (from date of receipt of application until outcome is in scan at VFS Centre office of application) 41

42. PROGRAMME 3 :IMMIGRATION SERVICES ANNUAL TARGET :95% of of critical skills visas per year adjudicated within 4 weeks for applications processed within the RSA (from date of receipt of application until outcome is in scan at VFS Centre office of application QUARTER 3 TARGET 95% of of critical skills visas adjudicated within 4 weeks for applications processed within the RSA (from date of receipt of application until outcome is in scan at VFS Centre office of application) Not achieved QUARTER 4 TARGET Reasons for under achievement Way forward/Remedial action The Ministerial Committee on permits and visas unearthed corruption which led to the suspension and dismissal of some officials. The Department further introduced stringent scrutinize applications which led to prolonged processes for the finalization of applications. Introduction of operations management and daily monitoring of performance against targets. measures to 42

43. PROGRAMME 3 :IMMIGRATION SERVICES ANNUAL TARGET :90% of business and general work visas per year adjudicated within 8 weeks for applications processed within the RSA (from date of receipt of application until outcome is in scan at VFS Centre office of application QUARTER 3 TARGET 90% of business and general work visas adjudicated within 8 weeks for applications processed within the RSA (from date of receipt of application until outcome is in scan at VFS Centre office of application Not achieved QUARTER 4 TARGET 90% of business and general work visas adjudicated within 8 weeks for applications processed within the RSA (from date of receipt of application until outcome is in scan at VFS Centre office of application Achieved 90% (168 out of 187) of business and general work visas per year adjudicated within 8 weeks for applications processed within the RSA (from date of receipt of application until outcome is in scan at VFS Centre office of application) 85% (177 out of 208) of business and general work visas per year adjudicated within 8 weeks for applications processed within the RSA (from date of receipt of application until outcome is in scan at VFS Centre office of application) 43

44. PROGRAMME 3 :IMMIGRATION SERVICES ANNUAL TARGET: 90% of business and general work visas per year adjudicated within 8 weeks for applications processed within the RSA (from date of receipt of application until outcome is in scan at VFS Centre office of application QUARTER 3 TARGET 90% of business and general work visas adjudicated within 8 weeks for applications processed within the RSA (from date of receipt of application until outcome is in scan at VFS Centre office of application Reasons for under achievement Way forward/Remedial action The Ministerial Committee on permits and visas unearthed corruption which led to the suspension and dismissal of some officials. The Department further introduced stringent scrutinize applications which led to prolonged processes for the finalization of applications. Introduction of operations management and daily monitoring of performance against targets. measures to 44

45. PROGRAMME 4: INSTITUTIONAL SUPPORT AND TRANSFERS (BMA) 45

46. PROGRAMME 4:INSTITUTIONAL SUPPORT AND TRANSFERS (BMA) ANNUAL TARGET :BMA incrementally established through the submission of pre-listing documents to National Treasury QUARTER 3 TARGET QUARTER 4 TARGET Establishment of Governance committees: Audit and Risk Management Remuneration and Human Resources Pre-listing documents including BMA policies and procedures submitted to National Treasury Not achieved Achieved The selection process for the appointment of non- executive members to serve on the BMA s Governance Committees was initiated but it took longer than expected. The BMA pre-listing documents were submitted to National Treasury, i.e. budget submission and function shifts. These were the critical documents required by National Treasury. The BMA Policies and procedures were not required for the listing of the BMA. Reasons for under achievement Delays in the appointment of the Governance Committees. Way forward/Remedial action Appointment of the Governance Committees. 46

47. PROGRAMME 4:INSTITUTIONAL SUPPORT AND TRANSFERS (BMA) ANNUAL TARGET :BMA rolled out in phases along 3 segments of the land border law enforcement area (Border Guard) QUARTER 3 TARGET BMA rolled out at: Vioolsdrift ,Ficksburg Jeppe s Reef Ramatlabama Skilpadshek Caledonspoort Golela Kosi Bay Nerston. Derdepoort Zanzibar Stockpoort Platjan Pontdrift QUARTER 4 TARGET BMA rolled out at: OR Tambo International Airport Cape Town International Airport King Shaka International Airport Durban Harbour Lanseria International Airport Ngqura Harbour Richards Bay Harbour Bram Fischer International Airport East London Harbour Mossel Bay Harbour Polokwane International Airport Achieved. Achieved. The Section 97 Proclamation pertaining to the transfer of functions from the Ministers of Agriculture; Health; and Forestry, Fisheries and the Environment to the Minister of Home Affairs was signed by the President and has been gazetted. The Section 97 Proclamation pertaining to the transfer of functions from the Ministers of Agriculture; Health; and Forestry, Fisheries and the Environment to the Minister of Home Affairs was signed by the President and gazetted. The implementation of the transferred functions was based on a multi-agency approach and the coordination thereof was under the BMA. 47

48. PROGRAMME 4:INSTITUTIONAL SUPPORT AND TRANSFERS (BMA) Annual target : BMA rolled out in phases along 3 segments of the land border law enforcement area (Border Guard) QUARTER 3 TARGET BMA rolled out to the KZN / Lesotho segment of the land border law enforcement area (1) QUARTER 4 TARGET N/A Achieved. N/A BMA Border Guards were deployed on 19 September 2022 to the Eastern Cape/Lesotho and KZN/Lesotho land border law enforcement areas; and the deployment is continuing. 48

49. PROGRAMME 4:INSTITUTIONAL SUPPORT AND TRANSFERS (BMA) ANNUAL TARGET: BMA assumes responsibility for facilities management at 31 identified land ports of entry QUARTER 3 TARGET RAMP contractors at the 31 identified ports of entry appointed QUARTER 4 TARGET Facility Management Matrix (strategy, policies, budgets) approved by BMA Commissioner Achieved. Not Achieved Of the 31 Ports of Entry, RAMP contractors were appointed by DPWI for 30 Ports and the contracts are still valid. The Facility Management Matrix was approved by the BMA Commissioner. Reasons for under achievement The RAMP contract for Giriyondo Port of Entry is not managed by DPWI as the Port is located within the Kruger National Park. Way forward/Remedial action Further engagement with DPWI and SANPARKS on the appointment of the RAMP contractor. 49

50. PROGRAMME 4:INSTITUTIONAL SUPPORT AND TRANSFERS (BMA) ANNUAL TARGET: Financial and contractual closure reached with bidders in respect of land development of 6 priority land ports of entry QUARTER 3 TARGET Contracts negotiated with successful bidders Financial and contractual closure reached with bidders in respect of land development of 6 priority land ports of entry Not achieved Not achieved QUARTER 4 TARGET Revised Request for Proposal (RfP) document submitted to National Treasury. Private parties to redevelop the six land Ports of Entry cannot be appointed until the procurement document for the project, i.e. Request for Proposal (RfP), is issued to the market for bid responses. DHA submitted the RfP to National Treasury on the following dates: 1stsubmission: 18 March 2022 2ndsubmission: 1 December 2022. The reason - the revised SARS specifications, i.e. smart border concept had to be incorporated. 3rdsubmission: 21 April 2023. The reason the changes in the project s financing model. Approval for the issuance of the RfP to the market is awaited from National Treasury. The financial processes can only be effected with appointed parties. and contractual closure 50

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