Donors' Preferences and Care Guidelines
Discover what living kidney donors want in terms of appointment scheduling, communication, and follow-up care. Learn how to effectively manage expectations, provide updates, and ensure proper post-donation care to create positive donor experiences.
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Presentation Transcript
Edward Hibbert Non-directed living kidney donor and Trustee of Give a Kidney (www.giveakidney.org)
What do donors want? Flexible appointment scheduling usually one-day testing Video calls preferred for some pre-surgery and immediate post-surgery interviews Phone calls acceptable for post-surgery follow-ups Same/different transplant centre
Communication & updates Expectation management especially follow-up Regular progress updates pre-donation System/portal to check donation progress? Video calls for test results less waiting/travel
Follow-up care Keep promises Check-up donor choice GP vs local units vs transplant centre Better GP education about donor follow-up needs (hard) Rapid expense-claim handling Turn donors and non-donors into advocates
