Lessons Learnt in First Contact Practice - One Year Journey
Reflect on the transformative journey of a healthcare team embodying vision, openness, integrity, compassion, and excellence. Learnings on teamwork, dealing with uncertainty, preparedness, and growth.
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First Contact Practice. Lessons learnt one year on Peter Harris. VISION OPENNESS INTEGRITY COMPASSION EXCELLENCE VISION OPENNESS INTEGRITY COMPASSION EXCELLENCE
Who we are Bolton FT MSK Physio in FCP. Mental Health Practitioners. HIP. Pharmacy 10 MSK FCP 10 Neighbourhoods of 30,000 patients. Various GP surgeries. VISION OPENNESS INTEGRITY COMPASSION EXCELLENCE
Lesson One.. Where the fog is thickest . Begin. Marty Rubin VISION OPENNESS INTEGRITY COMPASSION EXCELLENCE
Dealing with Uncertainty. Uncertainty is a core element. Nothing is straight forward. Patients often don t have the answer. Powerful source of stress Its okay to not know but protect your patient. Must be included in education programmes. VISION OPENNESS INTEGRITY COMPASSION EXCELLENCE
Lesson Two.. Coming together is a beginning .. .. Staying together is progress . Working together is success. Henry Ford. VISION OPENNESS INTEGRITY COMPASSION EXCELLENCE
Teamwork. Recrutment. Various backgrounds, post graduate qualifications. All have different LNA MSK frameworks. We all have different experiences. Avoid the feeling of isolation. Your team is bigger than you think VISION OPENNESS INTEGRITY COMPASSION EXCELLENCE
Lesson Three. Give me 6 hours to chop down a tree . . I will spend 4 hours sharpening my axe. Abraham Lincoln VISION OPENNESS INTEGRITY COMPASSION EXCELLENCE
Be Prepared. Know your IT systems. Know the referral pathways Know your population & local services. To be flexible. To overcome barriers. Good housekeeping. Don t go to battle without a gun Assertive . Time managment. Sen, spec +LR Tests. VISION OPENNESS INTEGRITY COMPASSION EXCELLENCE
Lesson Four. If you feel like the dumbest person in the room .then you are in the right room. VISION OPENNESS INTEGRITY COMPASSION EXCELLENCE
Expand your knowledge. Know and recognise your limitations. MSK Frameworks. Injection? NMP? PUNs / Patient reflection. Organise your CPD. Mentorship / supervision is varied. Start to work within 4 pillars AP. FCP more than clinical Lots to develop. VISION OPENNESS INTEGRITY COMPASSION EXCELLENCE
Lesson five. Always trust your instinct . .it knows what your head hasn t figured out yet. VISION OPENNESS INTEGRITY COMPASSION EXCELLENCE
Trust Your Gut. Discitis. Myelopathy. Bowel cancer. Prostate cancer. Pancoast tumour. Lymphoma. Unexpected osteoporotic fractures. Bronchial carcinoma. Pathological hip fractures. Pathological spine fractures. Multiple sclerosis. CVA. DVT. Sarcoidosis VISION OPENNESS INTEGRITY COMPASSION EXCELLENCE
Lesson six. Respect is the result of right actions. Amit Kalantri VISION OPENNESS INTEGRITY COMPASSION EXCELLENCE
We are appreciated and respected. I found (name) to be very thorough and informative. The best examination I have had in 3 years extremely empathic concerning nature. Excellent service. Eased my concerns, very kind and informative. Gave me useful info. Fantastic service. Advice was excellent. I left feeling a lot better. VISION OPENNESS INTEGRITY COMPASSION EXCELLENCE
We are appreciated and respected Training was excellent thanks. I now have much more knowledge on the shoulder and learnt new assessment skills . I didn t realise how little I knew about MSK Very informative lecture on Red Flags, Thanks VISION OPENNESS INTEGRITY COMPASSION EXCELLENCE
Thank you. VISION OPENNESS INTEGRITY COMPASSION EXCELLENCE
Broekhuizen, H., Groothuis-Oudshoorn, C.G.M., van Til, J.A. et al. (2015). Review and Classification of Approaches for Dealing with Uncertainty in Multi-Criteria Decision Analysis for Healthcare Decisions . PharmacoEconomics. 33: 445 Moskowitz, A.J., Kuipers, B.J. and Kassirer, J.P., 1988. Dealing with uncertainty, risks, and tradeoffs in clinical decisions: a cognitive science approach. Annals of Internal Medicine, 108(3), pp.435-449. O'Riordan, M., Akt rk, Z., Ortiz, J.M.B., Da deviren, N., Elwyn, G., Micallef, A., Murtonen, M., Samuelson, M., Struk, P., Tayar, D. and Thesen, J., (2011). Dealing with uncertainty in general practice: an essential skill for the general practitioner. Quality in Primary Care, 19(3). Schneider, A., W bken, M., Linde, K. and B hner, M., 2014. Communicating and dealing with uncertainty in general practice: the association with neuroticism. PloS one, 9(7), p.e102780. VISION OPENNESS INTEGRITY COMPASSION EXCELLENCE
